Privacy policy

Effective Date: June 28, 2026

At Corely Xperience, we are committed to protecting your privacy and handling your personal information with care, transparency, and integrity. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, purchase our products, or interact with our services, including Corely Elite and related digital experiences.

By accessing or using corelyxperience.com (and related platforms), you agree to the practices described in this Privacy Policy.

1. Who We Are

Corely Xperience is a wellness and lifestyle brand based in British Columbia, Canada. We provide curated physical wellness products and digital experiences, including Corely Elite, a companion wellness application and VIP digital suite.

This Privacy Policy applies to:

  • Corely Xperience website and checkout
  • Corely Elite app and browser-based VIP access
  • Digital content and redemption systems linked to purchases

Separate policies may apply to third-party platforms we integrate with.

2. Information We Collect

We collect information necessary to operate our wellness ecosystem and fulfill your orders.

a. Personal and Contact Information

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address

b. Order and Transaction Information

  • Products purchased (physical and digital)
  • Order history
  • Payment confirmation and transaction identifiers
  • Subscription or membership status (if applicable)

Payment details are processed securely by third-party providers (e.g., Shopify Payments, Stripe). We do not store full payment card information.

c. Digital Access & Redemption Data

When you purchase Corely Xperience, we may collect and store:

  • Redemption code usage status (unused / redeemed)
  • Account linkage information (email-based association)
  • Membership activation status (Corely Elite access)
  • Access history within Corely digital services

This is required to prevent fraud and manage digital entitlements.

d. Wellness and Preference Data (Optional)

  • Wellness goals
  • Preferences submitted through onboarding or forms
  • Feedback on programs or experiences

e. Device and Usage Data

  • IP address
  • Browser and device type
  • Pages visited and interactions
  • Referral sources

This data is collected using cookies, analytics tools, and similar technologies.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders (physical and digital)
  • Deliver Corely Elite access and VIP entitlements
  • Manage redemption codes and prevent misuse
  • Communicate order updates and support messages
  • Improve website, app, and product experience
  • Send marketing communications (only with consent)
  • Maintain security and prevent fraudulent activity
  • Comply with legal and regulatory obligations

4. Legal Basis for Processing

Where applicable, we process your data based on:

  • Your consent
  • Performance of a contract (purchase fulfillment)
  • Legal obligations
  • Legitimate business interests (security, fraud prevention, product improvement)

5. How We Protect Your Information

We use reasonable administrative, technical, and organizational safeguards, including:

  • SSL encryption
  • Secure payment processors
  • Restricted internal access
  • Secure third-party infrastructure

While we take strong precautions, no system can guarantee absolute security.

6. Sharing of Information

We only share information when necessary to operate our business, including:

  • Payment processors (e.g., Stripe, Shopify Payments)
  • Shipping and fulfillment partners
  • Email and customer communication platforms
  • Analytics and performance tools

We do not sell, rent, or trade your personal information.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable core website functionality
  • Understand user behavior and improve experience
  • Support analytics and performance tracking
  • Deliver relevant communications and marketing

You may disable cookies in your browser settings, but some features may not function properly.

8. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion (subject to legal requirements)
  • Withdraw marketing consent at any time

Requests can be made using the contact details below.

9. Data Retention

We retain personal and transactional data only as long as necessary to:

  • Fulfill orders and provide services
  • Maintain legal and tax records
  • Prevent fraud and enforce policies

10. Minors

Corely Xperience and Corely Elite are not intended for individuals under 13. We do not knowingly collect personal information from minors.

11. International Users

If you access our services from outside Canada, your information may be processed in countries with different data protection laws. By using our services, you consent to this transfer and processing.

12. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website with an updated effective date.

13. Contact Us

For questions or privacy-related requests:

Email: info@corelyfit.com
Location: British Columbia, Canada